ICQEM 2018

ICQEM 2018

Berbegal-Mirabent, Jasmina;

Marimon, Frederic;

Casadesús, Martí;

Sampaio, Paulo.


Circular economy: Challenges for the supply chain

Dagnino, B.V.

Assessing the financial effects of adopting multiple certifications

Hernandez-Vivanco, A., Domingues, P., Sampaio, P., Bernardo, M. and Cruz-Cázares, C.

Amine foaming modelling and reduction using binary logistic regression

Abdulla, A.F. and Awad, M.I.

Delight in excellent tourism experiences: The role of the exceptional value and the appraisal

Escobar Rivera, D., Casadesús Fa, M. and Simon Villar, A.

Human error prevention in manufacturing

Deshpande, M.

QM and innovation in the Greek agri-food sector

Kafetzopoulos, D., Sakali, P.C. and Skalkos, D.

A maturity model to assess supply chain quality management integration

Cubo, C., Oliveira, R., Estrada, R., Fernandes, A.C., Carvalho, M.S., Afonso, P., Roque, J. and Sampaio, P.

Fusion of partial orderings for decision problems in quality management

Franceschini, F. and Maisano, D.A.

Coaching and organizational improvement: A balanced scorecard approach

Fernández, C.L., Bernardo, M. and Karsperkaya, Y.

Capability index analysis in short-terms production at the machine supplier and initial manufacturing facility

Oprime, P.C., Lizarelli, F.L., Pimenta, M., Alliprandini, D.H. and Chakraborti, S.

Control chart and capability indices: Systematic literature review

Lizarelli, F.L., Oprime, P.C., Pimenta, M., Alliprandini, D.H. and Chakraborti, S.

Collaborative networking of researchers in quality: A Portuguese case

Pires, A.R., Saraiva, M. and Rolo, A.

Barriers to the development of continuous improvement maturity in the manufacturing company

Kucińska-Landwójtowicz, A.

A QFD-based approach to identify product-service systems functional requirements

Barravecchia, F., Mastrogiacomo, L. and Franceschini, F.

Robustness analysis of inspection design parameters for assembly of short-run manufacturing processes

Galetto, M., Verna, E., Genta, G. and Franceschini, F.

University absenteeism: Students’ and lecturers’ point of view

Bernardo, M., Aparicio-Chueca, P., Elasri-Ejjaberi, A., Triado-Ivern, X.M., Guàrdia-Olmos, J., Presas, P., Maestro-Yarza, I., Turull-Rubinat, M. and Roca-Acedo, B.

Practices adopted to the execution and quality control of foundations in building construction

Costa de Jesus, R. and dos Santos, J.

Quality and satisfaction – The case of nautical tourist services in the region of Alto Douro Vinhateiro – Portugal

Saraiva, M., Soares, M., Jorge, F. and Pires, A.R.

The influence of a lean six sigma green belt course on European students. A practical case

Dirkwinkel, T., Panieri, C., Preś, I. and Rosi, L.

Multi-objective mathematical model for a sustainable supply chain considering customer satisfaction and SR concepts: NSGAII approach

Zavvar Sabegh, M.H., Moslemi, SH., Zrymiak, D. and Leonard, D.

Hassan’s approach: Novel 5-step model transforming 'performance' to 'high performance'

Hassan, H.

Theoretical comparison of universitary quality assurance maturity models

Sanchez-Puchol, F., Pastor-Collado, J.A. and Casanovas, J.

Quality and innovation in the hospitality industry: A literature review

Gkana V. and Gotzamani K.

Potentials of blockchain technology for the quality management of interconnected processes

Kuhn, M., Paul, M. and Otten, H.

Quality management potentials – A future trend based analysis and strategy

Schäfer, F., Kuhn, M., Nguyen, H.G. and Otten, H.

World state of quality 2017: Results of a worldwide approach to measure macroquality

Cubo, C., Saraiva, P., Sampaio, P. and Reis, M.

Service quality for retail banks in the digital age

Nguyen, H.G., Schäfer, F. and Otten, H.

The EFQM excellence model in a research centre

Mendes, A.J.C. and Sampaio, P.

Measurement systems improvement in a tire industry process

Maia, H. and Nóvoa, H.

Identification of inefficiencies in a complaints handling process

Santos, M., Alvelos, H.A., Xambre, A.R. and Teixeira, L.

Contributions towards the improvement of the IMS-MM©: A Delphi method study

Saraiva, C., Domingues, J.P.D., Sampaio, P. and Arezes, P.M.

Strategic quality management for airports: The case of the Libyan airports

Abugeddida, R., Donnellan, P. and Fallon, E.

Public works in Brazil: Contracting, execution and inspection

Menaget de Andrade, V.H. and Santos, J.

Digital transformation of quality management

Cots, S.

The market concentration on education and the effects on quality

Spolavori, R. and Curth, M.

Development of a methodical approach for requirements management in crosscompany networks (ReMAiN)

Bielefeld, O., Schlueter, N. and Winzer, P.

Economic production lot-sizing model in an imperfect production system with maintenance

Park, M.