Enabling Strategic Foresight in Organizations through Quality Management and Organizational Excellence Concepts: A Case Study in Saudi Arabia
Enabling Strategic Foresight in Organizations through Quality Management and Organizational Excellence Concepts: A Case Study in Saudi Arabia
Índice
Purpose – In this era of accelerated change and big uncertainties, disruption is emerging in all aspects of our modern lives. In this context, foresight as strategic tool to face these social and economic challenges in organizations comes into prominence. Foresight has been widely used by organizations as a strategy to support leaders and decision makers in situations that involve long lead times and uncertainties. This study, which falls within a national research project, aims to investigate and to assess the readiness level of Saudi organizations to adopt and practice foresight methods in their strategies to achieve the strategic goals set in the National Vision 2030. Within this paper, we will discuss the relationship between foresight capability and quality management and organization excellence approaches. Essentially, we will attempt to answer the fundamental research question: “To what extent quality management and organizational excellence approaches and models lead to enabling and building future foresight capability of modern organizations?”
Design/methodology/approach – A survey questionnaire was developed based on literature review, and administered online to leadership of Saudi organizations national wide. Statistical analysis performed.
Findings – The analysis showed that quality management and organization excellence frameworks implementation in Saudi organizations would be an enabler for successful foresight implementation. This led to pronounce that in order to achieve their strategic objectives in line with the national vision 2030, Saudi organizations should implement quality management systems such as ISO 9001:2015 and the national quality award (KAQA).
Originality/value – The paper opens a discussion between quality professionals and foresight experts on the potential link between quality management principals and foresight capability in modern organizations operating in an accelerated change environment and disruption.
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Quality Management, Organizational Excellence, Foresight, Industry 4.0, Saudi Vision 2030
