Quality Evolution: Challenges and Opportunities in the Convergence of Lean Six Sigma and Quality 4.0 and future directions
Quality Evolution: Challenges and Opportunities in the Convergence of Lean Six Sigma and Quality 4.0 and future directions
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This study presents a literature review on the convergence of Lean Six Sigma (LSS) and Quality 4.0, focusing on the challenges, opportunities, and future directions. LSS, known for its emphasis on waste reduction and process optimization, is examined in the context of Industry 4.0 (I4.0) advanced digital technologies, such as the Internet of Things (IoT), big data analytics (BDA), artificial intelligence (AI), and robotics. The review identifies some key challenges including technological complexity, the need for skilled workforce, cultural suitability and financial plausibility. Opportunities highlighted include enhanced operational efficiency, real-time data-driven decision making, and improved customization and flexibility in production processes. Future directions are identified, emphasizing the need for developing robust frameworks for integration, interdisciplinary collaboration, and scalable solutions adaptable across various industries. The findings underscore the potential of convergence of LSS and Quality 4.0, paving the way for a more efficient, resilient, and adaptive organization environment.
Isabel Maria João has received a PhD in Industrial Engineering and Management from the Instituto Superior Técnico -Technical University of Lisbon– Portugal. She is currently Coordinator of the Quality and Environmental Engineering Master Course at Instituto Superior de Engenharia de Lisboa (ISEL) and researcher at the Center of Management Studies of IST (GEG-IST). Her research interests are in the areas of Quality Management, Process Management and Product and Process Design and Improvement.
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Challenges, Lean Six Sigma, Opportunities, Quality 4.0
