Knowing the element “Integration and Process Management” on Sugarcane Supply Chain
Knowing the element "Integration and Process Management" on Sugarcane Supply Chain
Purpose – The main objective of this work is to know the element “Integration and Process Management” applied to the production sugarcane chain.
Design/methodology/approach – This study uses a qualitative and investigative approach of multiple cases applied to a Developer of New Varieties of Cultivars, two Sugarcane Growers, two Mills and two Mill Groups in a sugarcane chain of São Paulo State – Brazil.
Findings – The field research returned some gaps regarding with the main practices of the element, “Integration and Process Management” from the theory of SCQM in the chain of production of sugarcane, such as: There is not the establishment of the culture of preventive actions and of the continues improvement. Lack of a more effective integration, where some shared joint actions as audits, practices of incentives, performance measures and targets, are not virtually shared with suppliers and clients. There is predominance of the Departmental Organizational Structure with integration virtually non-existent among companies’ departments.
Research limitations/implications – The case study’s interviews were applied to a specific region – São Paulo State in Brazil. The findings of this study are limited to the case of the sugarcane chain, so can not be generalized.
Originality/value – This paper identifies some gaps bregarding to the main practices of the elemento “Integration and Process Management” applied to sugarcane supply chain. The integration in this chain can be improved if its agents take actions in order to fill these gaps.