Supply Chain Quality Management 4.0: Systematic literature review and conceptual framework
Supply Chain Quality Management 4.0: Systematic literature review and conceptual framework
Purpose – The research aims at providing new insights and a collective perspective regarding Supply Chain Quality Management 4.0 (SCQM4.0), an integration of all three concepts – Industries 4.0, Quality Management, and Supply Chain Management.
Design/methodology/approach – A thorough review of historical developments and existing integration trends among Industries 4.0, quality, and supply chain approaches is conducted. This work establishes a knowledge base on research topics, issues of integration, and synergies concentrating on thedeeper integration with supply chain operations.
Findings – Not only does this article introduce the term SCQM4.0 and propose a definition for it, but it also contributes a novel conceptual SCQM4.0 framework. Assessing the gaps, opportunities, and benefits identified in the literature, the conceptual SCQM4.0 framework builds on the high potential of the SCQM4.0 constructs to achieve successful governance and implementation.
Research limitations/implications – Striving towards a successful SCQM4.0 implementation, the proposed SCQM4.0 framework will be a “road map” for businesses to develop fully and actively in supply chain operations, bringing quality products and services for the company. Industry practitioners are encouraged to perform gap analysis and direct the implementation of the strategy to establishing an excellent SCQM4.0.
Originality/value – This is one of the pioneering studies that integrate all three concepts (Industrie 4.0, Quality Management, and Supply Chain Management), connecting the link, and discovering more synergies to support the future development of more holistic management models. SCQM4.0 is expected to expand on the strengths, and synergies, and establish relationships between technologies 4.0, quality, and supply chain, contributing to a pioneering and quality supply chain.
Paper type: Conceptual paper
Industries 4.0, Disruptive Technologies, Quality Management, Supply Chain Management.
