Systematic Literature Review on Performance Measurement Systems for Power Distribution Companies

Purpose – This paper aims to present the findings of a systematic literature review on performance measurement systems (PMSs) for power distribution companies.
Design/methodology/approach – The research design is systematic literature review applying a search string in the Scopus scientific index, analysing the gathered data using bibliometric analysis, and developing a content analysis in a specific set of articles that adhere to the PMS.
Findings – The authors’ keywords reveal the research interests moving from Data Envelopment Analysis application to Balanced Scorecard implementation until recently to applications of artificial intelligence and machine learning associated with some aspects of performance. The findings also reveal a lack of seminal authors and a fragmented publication landscape, suggesting the field’s nascent maturity. Additionally, the systematic review identifies a gap in frameworks that effectively address the complex demands of stakeholders in the power distribution sector, indicating a significant opportunity for future research to develop tailored PMS frameworks.
Research limitations/implications– The main implication is the necessity of developing more
investigation on the issue in the field and researchers’ interests moving from company’s performance to specific facets of performance in power distribution companies. Research in the field could benefit from the knowledge of the performance measurement systems domain.
Practical implications – Practitioners can identify their interests in the literature quickly.
Originality/value – No systematic literature review on performance measurement systems for electricity distribution companies were observed in the literature.

Performance measurement systems, Power distribution, Performance measures,
Literature review.