On Key Factors of e-Learning Quality for Senior Citizens
On Key Factors of e-Learning Quality for Senior Citizens
Purpose: The purpose of this study is to investigate the key factors of the quality of e-learning from the perspectives of the senior citizens.
Design/methodology/approach: This research surveys the senior citizens that over 50 years old and uses technology acceptance model as a theory basis to design a research model. A total of 300 questionnaires from the senior citizen are collected. The research model is examined using partial least squares (PLS) analysis.
Findings: The research results show that perceived ease of use (PEOU) and perceived usefulness (PU) are paramount in shaping seniors’ attitudes towards their intention to adopt e-learning where technology anxiety emerged as a significant barrier.
Practical implications: The findings of this work could be used as a reference when designing the e-learning program.
Originality/value: There is a trend that the average age of the society has become older in many countries. The development of e-learning is becoming a great alternative, compared to traditional classroom, especially during the pandemic period. It is expected that even for senior citizens, they are also looking for the use of e-learning due to the readiness of modern information infrastructure. This work presents a practical investigation to explore the key factors to be successful for this domain
e-Learning, Technology Acceptance Model, elderly education, technology anxiety, COVID-19
