Employee-Driven Innovation in Retail
Employee-Driven Innovation in Retail
In the very competitive and dynamic retail world of today, encouraging innovation within companies has become crucial. Drawing on theories of organisational behaviour and innovation management, this paper explores the importance of organisational innovation in the digital age focusing on the retail sector. More specifically, it explores the employee-driven innovation (EDI) in retail. It examines different types of EDI that emerges from different levels of an organisation, including management, employees and entrepreneurs’ initiatives but needs employee efforts and involvement. Drivers and barriers for EDI are also presented and discussed. Finally, a novel framework for EDI is presented to better capture the complexity of the process and its organisational context.
Digital tools, Employee-driven innovation, Framework
Diogo Gonçalves da Fonseca has finishing his master’s in management and industrial engineering from the Faculty of Sciences and Technology – Nova University of Lisbon – Portugal. He is currently working on his master thesis.
Prof. Fernanda Llussá holds a PhD in Economics at the University of California, Los Angeles (UCLA), USA and is currently an Assistant Professor at NOVA School of Science and Technology (NOVA). Prof. Llussá research interests are in the fields of entrepreneurship, technology market transfer, and economic growth. She has published in internationally refereed journals such as the “European Journal of Political Economy”, “Economics Letters” and “Defence and Peace Economics”, Cambridge University Press” and “World Bank” and presented her work at several international research conferences on Entrepreneurship and Economics.
Prof. Aneesh Zutshi is an Assistant Professor at DEMI, Nova School of Science and Technology at Nova University in Lisbon, Portugal. Prof. Zutshi is actively researching and teaching on the integration of Platform Innovation and Emerging Technologies in Industries and Services. He has engaged in numerous projects related to digital platform design, business model optimisation, stakeholder analysis, and integration with artificial intelligence and blockchain.
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